80 Jobs Found
Today
Experience
-
2 to 4
Key
Skills -
Customer support and service delivery,
Technical troubleshooting,
Case management,
Escalation handling,
Service level agreement management,
KPI monitoring,
Process compliance,
Technical readiness and training,
Product and service knowledge,
Content creation and documentation,
Knowledge management,
Change management,
Stakeholder collaboration,
Cross-team coordination,
Customer experience management,
Problem solving,
Root cause analysis,
Quality assurance,
Communication and influencing skills,
Relationship management,
Project and program management,
Microsoft products and services,
Data analysis and reporting,
Operational excellence,
Experience
-
5 to 7
Experience
-
7 to 12
1
Day Ago
Experience
-
10 to 13
Key
Skills -
Delivery Excellence,
ITIL,
ITSM Processes,
IT Consulting,
Quality Management System QMS,
Process Deployment,
Floor Management,
Risk Management,
Continual Service Improvement CSI,
Customer Satisfaction Management,
Escalation Management,
ISO 20000 Compliance,
Internal and External Audits,
Root Cause Analysis,
FMEA,
SWOT Analysis,
Problem Management,
Service Delivery Management,
PDCA,
Lean,
Six Sigma,
Governance Management,
Analytics,
Infrastructure Services Quality Standards,
Contract Compliance,
Stakeholder Management,
Analytical and Diagnostic Skills.,
1
Day Ago
Experience
-
0 to 1
1
Day Ago
Experience
-
10 to 12
Key
Skills -
Application Ticket Analysis,
AMS Ticket Optimization,
ITSM Ticket Data Analysis,
Elimination & Automation Opportunities,
Traditional RPA,
ITPA Automation,
Observability,
AIOps,
Gen AI,
Agentic AI,
Automation Tool Architecture,
Cost Modelling,
Implementation Roadmap,
Service Line Estimation,
Deep Dive Analytics,
Root Cause Analysis,
Operational Efficiency,
Productivity Improvement,
Enterprise Automation Tools,
Solution Architecture,
Collaboration with Solution Architects,
TOGAF,
ITIL,
AI & Automation Tool Certifications,
Power BI,
Dashboards,
Estimation & Pricing for AMS Deals,
Resource Loading,
Excel,
PowerPoint,
Business Process Knowledge,
Trending Technologies Awareness,
Proposal & RFP/RFI/RFS Response Preparation,
Analytical & Problem-Solving Skills.,
1
Day Ago
Experience
-
2 to 6
1
Day Ago
Experience
-
1 to 7
1
Day Ago
Experience
-
1 to 3
1
Day Ago
Experience
-
5 to 8
Key
Skills -
Team Performance Management,
Process Monitoring,
SLA Management,
Technical Troubleshooting,
Escalation Handling,
Client Query Resolution,
Performance Dashboard Review,
Documentation & Reporting,
Call Log Analysis,
Compliance Monitoring,
Product Knowledge Development,
Customer Service,
Problem Solving,
Communication Skills,
Training & Mentoring,
Technical Capability Building,
Process Guidance,
Root Cause Analysis,
Alternative Solutions Offering,
Follow-up & Feedback Handling,
Operational Excellence,
Knowledge Base Creation,
User Support,
Professional Etiquette,
Decision Making,
Time Management,
Stakeholder Coordination.,
1
Day Ago
Experience
-
3 to 7
2
Days Ago
2
Days Ago
Experience
-
5 to 6
Key
Skills -
Tosca Automation,
Model-Based Testing,
Tosca TDS,
Tosca TDM,
Tosca DEX,
Tosca AOS,
Vision AI,
Testim,
qTest,
API Testing,
CI/CD Integration,
Jenkins,
Azure DevOps,
SAP Automation,
SAPGUI,
FIORI,
S/4 HANA,
SAPCP,
SQL,
Excel Automation,
Custom Module Creation (C#),
Salesforce Testing,
Cross-Browser Testing,
Automation Framework Design,
Test Management,
Distributed Execution,
Defect Management,
Team Leadership,
Test Lead,
QA Governance.,
2
Days Ago
Experience
-
5 to 8
Key
Skills -
Requirement Gathering & Analysis,
Functional & Non-Functional Requirements Documentation,
RFP/RFI Understanding & Response Preparation,
Process Mapping & Workflow Diagramming (BPMN,
Flowcharts),
Stakeholder & Customer Management,
Gap Analysis & Impact Analysis,
Solution Designing & Feasibility Assessment,
Data Modeling & Data Analysis,
User Stories & Acceptance Criteria Creation,
UAT Planning,
Coordination & Execution,
Test Case Review & Requirement Coverage Validation,
Cross-Functional Collaboration (Delivery,
QA,
Architects,
PMs),
Change Request Management,
Project Planning Support & Milestone Tracking,
Problem Solving & Root Cause Analysis,
Excellent Communication & Presentation Skills,
Documentation (BRD,
FRD,
SRS),
Market Research & Competitive Analysis,
Knowledge of SDLC & Agile Methodologies,