Cognizant Technology Solutions India Ltd - Chennai

Experience - 10 to 13

Key Skills - Delivery Excellence, ITIL, ITSM Processes, IT Consulting, Quality Management System QMS, Process Deployment, Floor Management, Risk Management, Continual Service Improvement CSI, Customer Satisfaction Management, Escalation Management, ISO 20000 Compliance, Internal and External Audits, Root Cause Analysis, FMEA, SWOT Analysis, Problem Management, Service Delivery Management, PDCA, Lean, Six Sigma, Governance Management, Analytics, Infrastructure Services Quality Standards, Contract Compliance, Stakeholder Management, Analytical and Diagnostic Skills.,