Wipro - Bangalore

Experience - 3 to 5

Key Skills - Customer support, Technical troubleshooting, SLA adherence, Query resolution, Ticket management, Incident documentation, Problem diagnosis, Client communication, Email support, Call handling, Knowledge base usage, Product support, Product navigation assistance, Escalation management, Trend analysis, Customer service, Professional communication, Record keeping, Process compliance, Multi-tasking, Time management, Attention to detail, Learning agility, Product training participation, Self-learning, Client relationship management, Alternative solution offering, Follow-up coordination, Documentation skills.,

Wipro - Chennai

Experience - 5 to 8

Key Skills - Process Delivery, Technical Support, Troubleshooting, Escalation Management, SLA Compliance, Performance Monitoring, Customer Service, Product Support, Process Improvement, Training & Mentoring, Team Leadership, Communication Skills, Call/Email Handling, Documentation, Root Cause Analysis ,

Wipro - Kolkata

Experience - 1 to 4

Key Skills - product support, customer service, technical support, customer queries, troubleshooting, operations management, welding, team management, spot welding, mig welding, mig, customer support, real time analysis, tig arc, team leading, arc welding, wfm.,

Accenture Solutions Pvt Ltd - Mumbai

Experience - 0 to 1

Key Skills - vendor management, service operations, product support, talent development, recruitment, project management, program management, nursing, patient care, customer support, talent management, talent acquisition, technical support, employee engagement.,

Wipro - Hyderabad

Experience - 1 to 4

Key Skills - product support, customer service, technical support, moderation, customer queries, welding, team management, mig welding, market research, sales, content management, proof reading, customer support, content review, team leading, content writing.,