Wipro - Bangalore

Experience - 0 to 2

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Remote Desktop & Remote Support Tools, Security Tools & Endpoint Protection, Patch Management & System Updates, Server Monitoring & Performance Optimization, Backup & Recovery Procedures, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Scripting Basics (PowerShell / Bash ? optional but useful), Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

Wipro - Gurgaon

Experience - 0 to 1

Key Skills - training management, vlookup, accounting, bank reconciliation, finance, accounts receivable, accounts payable, pivot table, general accounting, training, invoice processing, r2r, ms office outlook, internet explorer, ms office word, internet.,

Wipro - Bangalore

Experience - 1 to 5

Key Skills - citrix vdi, desktop, vpn, desktop support, troubleshooting, citrix xendesktop, citrix xenapp, vmware, xenapp, dns, hyper-v, windows troubleshooting, remote support, ms office outlook, active directory, vdi, citrix, xenserver, dhcp, system engineering.,

Ford - Chennai

Experience - 1 to 4

Key Skills - highly automotive technical knowledge, product and process concern diagnosis, critical concern understanding, logical approach, ford information systems, pts, gcqis, gtac, servis2, panda, computer literate, word, excel, outlook, powerpoint, ids, fdrs, webex, ability to work under pressure, different time zones, management, communication skills, strategic thinking, adaptability, attention to detail, outbound, tso, diagnostics, consulting, sat, gap analysis, ms office, operations, technical support, automotive.,