Airline Ticketing Executive - Airoli
KeySkills
Job Description
- Job Description:Role & responsibilities:
- Customer Service via Calls: The role involves handling customer queries through calls using various front office tools, requiring strong communication and comprehension skills.
- Eligibility Criteria: Graduates and undergraduates can apply
- Skill Requirements: Must have excellent voice and accent, grammar, and analytical skills, along with a strong customer service focus and telephone etiquette.
- Preferred Experience: Candidates with backgrounds in the airline industry (especially ticketing/reservations), hospitality, logistics, or international call centers are preferred. IATA certification is a plus.
- Job Logistics: The position is Work From Office at Airoli Mindspace, with 5-day working, 247 shift flexibility, and preference for immediate joiner
- Transport Facility will be provided one side
Job Details
Experience :
0 To 2
Number Of
Vacancies :
10
Job Type :
Permanent
Industry Type : IT/Software
Salary
:
3 Lac - 5 Lac
P.A
Education Summary
UG :
BE/B.Tech
PG :
Any PG Degree
Contact Details
Contact
Person :
NA
Contact
Number :
4439523952
e-mailId :
helpdesk.recruitment@wipro.com
Address :
Wipro LimitedTP -3, Central Avenue,Mahindra World City,SEZ, Chengalpet.
Office Location
Central Jakarta No 1234, Jakarta, IndonesiaSr Application Developer
Experience -
3 to 5
Service Desk Analyst
Experience -
0 to 2
Key Skills -
User Support,
Customer Service,
Incident Management,
Ticket Logging,
Service Desk Operations,
SLA & TAT Management,
Troubleshooting Skills,
Email & Chat Support,
Call Handling,
Technical Support,
Software & Hardware Basics,
ITIL Knowledge,
Problem Resolution,
Escalation Management,
Communication Skills,
Client Application Familiarity,
Process Documentation,
MIS Reporting,
Resolution Log Management,
Feedback Handling,
Process Improvement,
Tracking Tools Usage,
Multitasking Ability,
Time Management,
Senior Software Engineer
Experience -
8 to 10
Key Skills -
Full Stack Development,
Azure Services,
Microsoft Azure Cloud,
.NET Framework,
C#,
Java,
SQL,
REST APIs,
Node.js,
React,
JavaScript Frameworks,
PowerShell,
Git,
Azure DevOps (VSO),
Agile Methodology,
SaaS Application Development,
Telemetry and Monitoring,
Debugging and Troubleshooting,
CRM Systems,
Dynamics 365,
Cloud-Native Architecture,
Communication Skills,
Problem Solving,
Application Support Engineer
Experience -
0 to 2