Company Name

Accenture Solutions Pvt Ltd ( Bangalore )

Job Description

• Job Description:

  As an Application Support Engineer, you will act as a ?software detective,? providing a dynamic service that identifies and resolves issues across various components of critical business systems. You will collaborate with multiple teams, troubleshoot system issues, monitor performance, and ensure smooth operation of applications to support business processes effectively.

  Responsibilities:

  • Act as a Subject Matter Expert (SME) for the team.

  • Collaborate with and manage the team to ensure high performance.

  • Take responsibility for team decisions and provide solutions across multiple teams.

  • Engage with different teams and contribute to key technical decisions.

  • Facilitate knowledge sharing sessions to enhance team capabilities.

  • Monitor system performance, proactively identify potential issues, and troubleshoot.

  • Document findings, solutions, and lessons learned for future reference.

  • Ensure the technology infrastructure supports organizational needs effectively.

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  Skills Required:

  Must-Have Skills:

  • Proficiency in Linux

  • Strong understanding of system architecture and application support

  • Experience with scripting languages such as Bash or Python

  • Familiarity with database management and troubleshooting

  • Ability to analyze logs and system metrics for performance tuning

  Professional Attributes:

  • Strong problem-solving and analytical skills

  • Excellent collaboration and communication skills

  • Ability to work in a fast-paced environment and manage multiple priorities

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