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Application Support Engineer


KeySkills

Company Name

Accenture Solutions Pvt Ltd ( Bangalore )


Job Description

  • Job Description:

    • As an Application Support Engineer, you will serve as a critical resource in ensuring the smooth operation of business systems. You will take on the role of a software detective, troubleshooting and resolving issues across various system components, especially in the domain of Electronic Medical Records (EMR). 
    • Your day-to-day activities will involve identifying, analyzing, and resolving software-related issues to maintain seamless business operations.
    • Perform duties with minimal supervision, becoming a Subject Matter Expert (SME) in the field.
    • Active Team Participation: Contribute actively to team discussions and collaborate to find solutions to work-related problems.
    • Proactive Issue Resolution: Identify and address software-related issues before they impact operations.
    • Cross-Functional Collaboration: Work closely with other departments to resolve system challenges efficiently.
    • Software Solutions Implementation: Develop and deploy software enhancements aimed at optimizing system performance.
    • System Audits: Conduct regular audits of systems to ensure data integrity, security, and optimal functioning.
    • End-User Support: Provide technical support and guidance to users experiencing software-related issues.
    • Professional & Technical Skills:
    • Must-Have Skills:
    • Proficiency in Electronic Medical Records (EMR) systems.
    • Strong understanding of Database Management Systems (DBMS).
    • Experience with troubleshooting and debugging software applications.
    • Knowledge of the ITIL framework for service management.
    • Hands-on experience with incident management tools and issue tracking.

Job Details

Experience : 0 To 2
Number Of Vacancies : 20
Job Type : Permanent
Industry Type : IT/Software
Salary : 2 Lac - 4 Lac P.A

Education Summary

UG : Any UG Degree PG : Any PG Degree

Contact Details

Contact Person : NA
Contact Number : 6366524235
e-mailId : navneet.e.kaur@accenture.com
Address : Accenture Solutions Pvt Ltd,
Building No 1A nd 1B, 
Raheja Mind Space, HUDA Techno Enclave, 
HITEC City

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Office Location

Central Jakarta No 1234, Jakarta, Indonesia

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