Application Support Engineer
Company Name
Job Description
Job Description:
- As an Application Support Engineer, you will serve as a critical resource in ensuring the smooth operation of business systems. You will take on the role of a software detective, troubleshooting and resolving issues across various system components, especially in the domain of Electronic Medical Records (EMR).
- Your day-to-day activities will involve identifying, analyzing, and resolving software-related issues to maintain seamless business operations.
- Perform duties with minimal supervision, becoming a Subject Matter Expert (SME) in the field.
- Active Team Participation: Contribute actively to team discussions and collaborate to find solutions to work-related problems.
- Proactive Issue Resolution: Identify and address software-related issues before they impact operations.
- Cross-Functional Collaboration: Work closely with other departments to resolve system challenges efficiently.
- Software Solutions Implementation: Develop and deploy software enhancements aimed at optimizing system performance.
- System Audits: Conduct regular audits of systems to ensure data integrity, security, and optimal functioning.
- End-User Support: Provide technical support and guidance to users experiencing software-related issues.
- Professional & Technical Skills:
- Must-Have Skills:
- Proficiency in Electronic Medical Records (EMR) systems.
- Strong understanding of Database Management Systems (DBMS).
- Experience with troubleshooting and debugging software applications.
- Knowledge of the ITIL framework for service management.
- Hands-on experience with incident management tools and issue tracking.
Job Details
Experience :
0 To 2
Number Of
Vacancies :
20
Job Type :
Permanent
Industry Type : IT/Software
Salary
:
2 Lac - 4 Lac
P.A
Education Summary
UG :
Any UG Degree
PG :
Any PG Degree
Contact Details
Contact
Person :
NA
Contact
Number :
6366524235
e-mailId :
navneet.e.kaur@accenture.com
Address :
Accenture Solutions Pvt Ltd,
Building No 1A nd 1B,
Raheja Mind Space, HUDA Techno Enclave,
HITEC City
Office Location
Central Jakarta No 1234, Jakarta, IndonesiaAssistant Manger
Experience -
3 to 7
Key Skills -
aml transaction monitoring,
risk based transaction monitoring,
suspicious activity analysis,
money laundering detection,
terrorist financing detection,
tax evasion analysis,
correspondent banking monitoring,
payment service provider psp monitoring,
alert investigation,
case investigation,
complex tm investigations,
financial crime typologies,
structuring,
layering,
mule activity detection,
fec behavior analysis,
high risk merchant monitoring,
customer behavior analysis,
transaction pattern analysis,
ultimate beneficial owner analysis,
originator and beneficiary analysis,
geographic risk assessment,
sanctions and aml compliance,
regulatory compliance,
bank aml policies,
first line of defense,
escalation management,
suspicious activity escalation,
audit ready documentation,
investigation narratives,
evidence collection,
quality assurance reviews,
quality control qc,
subject matter expert sme support,
case management tools,
aml systems,
workflow tools,
osint research,
open source intelligence,
adverse media screening,
regulatory reporting support,
sla management,
productivity and quality metrics,
continuous improvement,
stakeholder collaboration,
peer mentoring,
risk assessment judgment,
independent decision making,
regulatory adaptability,
change management,
banking regulations,
regulation e,
regulation z,
cfpb guidelines,
facta compliance,
fcra compliance.,
Business Analyst
Experience -
0 to 2
Key Skills -
Requirement Gathering & Analysis,
Functional & Non-Functional Requirements Documentation,
RFP/RFI Understanding & Response Preparation,
Process Mapping & Workflow Diagramming (BPMN,
Flowcharts),
Stakeholder & Customer Management,
Gap Analysis & Impact Analysis,
Solution Designing & Feasibility Assessment,
Data Modeling & Data Analysis,
User Stories & Acceptance Criteria Creation,
UAT Planning,
Coordination & Execution,
Test Case Review & Requirement Coverage Validation,
Cross-Functional Collaboration (Delivery,
QA,
Architects,
PMs),
Change Request Management,
Project Planning Support & Milestone Tracking,
Problem Solving & Root Cause Analysis,
Excellent Communication & Presentation Skills,
Documentation (BRD,
FRD,
SRS),
Market Research & Competitive Analysis,
Knowledge of SDLC & Agile Methodologies,
Cyber Security Analyst
Experience -
3 to 5
Key Skills -
Security Monitoring,
Incident Response,
Threat Intelligence,
Vulnerability Assessment,
Forensic Analysis,
Risk Assessment,
Disaster Recovery Planning,
Security Auditing,
Log Analysis,
SIEM Tools,
EDR Tools,
Network Security,
Access Management,
Security Awareness Training,
Reporting & Documentation,
Stakeholder Coordination,
Root Cause Analysis,
Malware & Attack Analysis,
Compliance & Standards (ISO 27001,
SOC2,
etc.),
Business Analyst
Experience -
1 to 3
Key Skills -
Requirement Gathering & Analysis,
Functional & Non-Functional Requirements Documentation,
RFP/RFI Understanding & Response Preparation,
Process Mapping & Workflow Diagramming (BPMN,
Flowcharts),
Stakeholder & Customer Management,
Gap Analysis & Impact Analysis,
Solution Designing & Feasibility Assessment,
Data Modeling & Data Analysis,
User Stories & Acceptance Criteria Creation,
UAT Planning,
Coordination & Execution,
Test Case Review & Requirement Coverage Validation,
Cross-Functional Collaboration (Delivery,
QA,
Architects,
PMs),
Change Request Management,
Project Planning Support & Milestone Tracking,
Problem Solving & Root Cause Analysis,
Excellent Communication & Presentation Skills,
Documentation (BRD,
FRD,
SRS),
Market Research & Competitive Analysis,
Knowledge of SDLC & Agile Methodologies,