Company Name

Accenture Solutions Pvt Ltd ( Ahmedabad )

Job Description

• Job Description:

  • As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. 
  • You will play a crucial role in ensuring seamless operations and resolving technical challenges.
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work related problems.
  • Proactively troubleshoot and resolve application issues.
  • Collaborate with cross-functional teams to enhance system performance.
  • Develop and maintain technical documentation for reference.
  • Implement system upgrades and enhancements.
  • Provide on-call support for critical system issues.
  • Must To Have Skills: Proficiency in O9 Solutions.
  • Strong understanding of system architecture and troubleshooting methodologies.
  • Experience in scripting languages like Python or Shell scripting.
  • Knowledge of SQL databases and query optimization.
  • Familiarity with ITIL framework for incident and problem management.

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