Filemaker Support Engineer
KeySkills
-
FileMaker development,
UI/UX understanding,
backend logic understanding,
SOX compliance awareness,
deployment management,
server maintenance,
application support,
integration handling (.NET and other teams),
troubleshooting,
data integration support,
communication skills (Teams/Email),
business analyst coordination,
Job Description
- Design and build applications using the FileMaker platform
- Gather requirements from business analysts and convert them into technical workflows
- Handle both UI/UX design and backend logic (data flow design)
- Collaborate with cross-functional teams such as .NET and Cyrus for system integrations
- Ensure all application updates follow SOX compliance and auditing rules
- Work with business analysts, infrastructure, and .NET teams during release stages
- Perform deployments during designated business hours to minimize impact
- Use detailed checklists to track every change for audit readiness
- Manage updates across multiple servers (manual and automated via cloning tools)
- Provide ongoing user support through Teams and Email
- Troubleshoot application issues and integration problems
- Handle server monitoring, routine maintenance, and performance checks
- Maintain stability, reliability, and high availability of FileMaker applications
Job Details
Experience :
4 To 8
Number Of
Vacancies :
1
Job Type :
Permanent
Industry Type : Bussiness Services
Salary
:
8 Lac - 12 Lac++
P.A
Education Summary
UG :
Any UG Degree
PG :
Any PG Degree
Contact Details
Contact
Person :
Contact
Number :
8030835000
e-mailId :
hr.helpdeskexit@genpact.com
Address :
RMZ One Paramount Porur Chennai, Campus-10,6th Floor, RMZ-One Paramount, Mount Poonamallee High Road, Porur, Chennai- 600116
Office Location
Central Jakarta No 1234, Jakarta, IndonesiaSystems Engineer
Experience -
2 to 4
Key Skills -
ServiceNow (SNOW),
Splunk,
IT Systems Monitoring,
Incident Management,
Problem Management,
Log Analysis,
System Performance Optimization,
IT Infrastructure Support,
Security Controls,
Compliance Management,
Capacity Planning,
Troubleshooting,
Root Cause Analysis,
System Documentation,
SOP Management,
Vendor Coordination,
System Integration,
System Upgrades,
Disaster Recovery,
Business Continuity Planning,
Stakeholder Communication,
Analytical Skills,
Service Desk Analyst
Experience -
0 to 2
Key Skills -
User Support,
Customer Service,
Incident Management,
Ticket Logging,
Service Desk Operations,
SLA & TAT Management,
Troubleshooting Skills,
Email & Chat Support,
Call Handling,
Technical Support,
Software & Hardware Basics,
ITIL Knowledge,
Problem Resolution,
Escalation Management,
Communication Skills,
Client Application Familiarity,
Process Documentation,
MIS Reporting,
Resolution Log Management,
Feedback Handling,
Process Improvement,
Tracking Tools Usage,
Multitasking Ability,
Time Management,
Senior Software Engineer
Experience -
8 to 10
Key Skills -
Full Stack Development,
Azure Services,
Microsoft Azure Cloud,
.NET Framework,
C#,
Java,
SQL,
REST APIs,
Node.js,
React,
JavaScript Frameworks,
PowerShell,
Git,
Azure DevOps (VSO),
Agile Methodology,
SaaS Application Development,
Telemetry and Monitoring,
Debugging and Troubleshooting,
CRM Systems,
Dynamics 365,
Cloud-Native Architecture,
Communication Skills,
Problem Solving,