GSA SME Sr Architect
KeySkills
-
Application Ticket Analysis,
AMS Ticket Optimization,
ITSM Ticket Data Analysis,
Elimination & Automation Opportunities,
Traditional RPA,
ITPA Automation,
Observability,
AIOps,
Gen AI,
Agentic AI,
Automation Tool Architecture,
Cost Modelling,
Implementation Roadmap,
Service Line Estimation,
Deep Dive Analytics,
Root Cause Analysis,
Operational Efficiency,
Productivity Improvement,
Enterprise Automation Tools,
Solution Architecture,
Collaboration with Solution Architects,
TOGAF,
ITIL,
AI & Automation Tool Certifications,
Power BI,
Dashboards,
Estimation & Pricing for AMS Deals,
Resource Loading,
Excel,
PowerPoint,
Business Process Knowledge,
Trending Technologies Awareness,
Proposal & RFP/RFI/RFS Response Preparation,
Analytical & Problem-Solving Skills.,
Company Name
Job Description
Roles and Resposibilities:
- Collaborate with Solution Architects and BD Teams to curve out the scope for GSA CoE SS team from the customer RFP/RFI/RFS
- Perform debt analysis on ticket data, identify potential elimination / automation opportunities and estimate FTE for the given scope of services in the deal
- Conduct deep dive ticket analysis / volumetric analysis to generate various insights, introspects and observations from the ticket data with time-scale visualizations to ascertain the root causes of current operational and business challenges of customers
- Estimate overall AMS Team size and Day 1 FTE using Org Benchmarks with or without ticket volumetrics data and provide Service Line wise views
- Evaluate and propose automation tools, working with various service line architects, and highlighting good-to-have / must-have tools in the enterprise automation solution, considering tool capabilities, cost, ROI and implementation Roadmap
- Collaborate with the Delivery Excellence leads and help the team to arrive at internal and the industry benchmarks for Estimation.
- Participate in deal review calls with various pursuit stakeholders on the deliverables / solution created by GSA CoE SS
Job Details
Experience :
10 To 12
Number Of
Vacancies :
10
Job Type :
Permanent
Industry Type : IT/Software
Salary
:
12 Lac++ - 20 Lac
P.A
Education Summary
UG :
BE/B.Tech
Contact Details
Contact
Person :
Contact
Number :
4442096000
e-mailId :
baiju.bakthakumar@cognizant.com
Address :
Cognizant Technology Solutions India Ltd ,
2 nd floor, KCT tech park,
Thudiyalur - Saravanampatti Rd,
Saravanampatty, Coimbatore, Tamil Nadu.
Office Location
Central Jakarta No 1234, Jakarta, IndonesiaQlik Sense Architect
Experience -
10 to 15
MT Collections
Experience -
0 to 4
Domain Trainee Reinsurance
Experience -
0 to 2
Key Skills -
reinsurance operations,
p&c reinsurance,
facultative reinsurance,
treaty reinsurance,
assumed reinsurance,
ceded reinsurance,
reinsurance underwriting support,
underwriting services,
reinsurance premium booking,
premium calculations,
reinsurance accounting coordination,
facultative submissions,
reinsurance renewals,
new business processing,
endorsement processing,
certificate issuance,
underwriting rules and guidelines,
reinsurance underwriting cycle,
reinsurance placement support,
surplus ratio management,
catastrophe risk mitigation,
exposure management,
facultative exception handling,
complex reinsurance agreements,
reinsurance workflow management,
work tracking systems,
reinsurance metrics reporting,
client servicing,
customer relationship management,
uk reinsurance market,
us reinsurance market,
apac reinsurance market,
insurance operations,
policy administration,
advanced excel,
data analysis,
analytical skills,
communication skills,
stakeholder collaboration,
insurance certifications lm1 lm2,
iia.,
Netskope Deployment Specialist SWG
Experience -
5 to 15
Key Skills -
netskope swg,
secure web gateway,
swg deployment,
inline proxy mode,
ipsec tunnels,
gre tunnels,
traffic steering,
remote user security,
office network security,
web filtering,
url filtering,
threat protection,
tls inspection,
data loss prevention,
dlp policy enforcement,
cloud application access,
casb,
instance awareness,
adaptive access,
policy design,
policy optimization,
security testing,
malware simulation,
threat emulation,
dlp scenarios,
network segmentation,
micro segmentation,
access control lists,
acl,
zero trust,
sase,
incident response,
data exfiltration prevention,
regulatory compliance,
pci dss,
gdpr,
hipaa,
api integration,
security tool integration,
siem,
edr,
soar,
firewall integration,
sandboxing,
documentation,
sop creation,
runbooks,
playbooks,
knowledge transfer,
automation,
terraform,
ansible,
python,
cloud security,
network security,
itil,
major incident management,
communication skills,
stakeholder collaboration.,