International Customer Support

« Go back to job list

International Customer Support

KeySkills

Tech-savvy and quick to adapt to new tools and systems ,

Basic understanding of client processes and workflows,

Excellent Communication Skills,

International Voice Support Experience,

Outstanding Customer Handling Skills,

Company Name

Infosys Ltd ( Bangalore )

Job Description

About the Role
- We are looking for enthusiastic and customer-focused individuals to join our International Voice Support team. If you have excellent communication skills, a passion for helping people, and thrive in a fast-paced environment, wed love to hear from you!
Mandatory Requirements:
- International Voice Support Experience - Must Have
- Excellent Communication Skills Speak, Read, and Write fluently in English
- Outstanding Customer Handling Skills
- Willingness to Work Night Shifts
- 100% Work from Office Bengaluru Location
What You'll Do:
- Engage with international customers to resolve queries and provide outstanding support.
- Build rapport through active listening, empathy, and professional communication.
- Deliver solutions by understanding customer needs and navigating internal processes.
- Maintain high standards of ethics, integrity, and customer satisfaction.
- Adapt to evolving tools, technologies, and workflows with agility.
- Required Skill Set:
General Skills:
- Excellent communication and soft skills.
- Ability to structure calls professionally and efficiently.
- Empathy-driven approach to customer interactions.
- Positive, polite, and professional demeanor.
Technical Skills:
- Basic understanding of client processes and workflows.
- Ability to identify routine issues and resolve them effectively.
- Tech-savvy and quick to adapt to new tools and systems.
Key Competencies:
- Strong customer service orientation.
- Team player with a collaborative mindset.
- High adaptability to change and new challenges.
- Ethical and professional conduct at all times.
Qualifications:
- Prior experience in customer service or contact center roles preferred.
- Open to graduates from any stream with strong communication skills.
- Preferred: Basic understanding or any customer support certification
- Mandatory Documents to Carry
- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
- All original academic documents for verification:
- 10th & 12th Marksheets
- Graduation (All Semesters, CMM, Provisional & Degree Certificate)
- Laptops & cameras are not permitted due to security restrictions.
- Government ID is mandatory for entry into the campus.
- How to Attend the Walk-In
- Carry a copy of this email/invitation
- Walk into the Infosys Pune Phase III Hinjewadi Campus on 20th, 21st & 23rd January 2026 between 10:00 AM 2:00 PM
- Why Infosys BPM
- Work with global clients across industries.
- Be part of a robust technology ecosystem that fosters innovation and growth.
- Enjoy a collaborative culture, continuous learning, and career advancement opportunities.