MT OTC Billing

Job Description:
- Ready to shape the future of work
- At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
- If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
- Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
- We are inviting applications for the role of Management Trainee- Billing /Pricing
- We are looking for professionals with OTC proven ability who have worked Billing management and have a good understanding of upstream and downstream process of Order to cash
Responsibilities:
- Input and processing advertising contracts accurately assigning rates and ad tiers.
- Provide inputs to the mapping and maintenance of end-to-end Business processes, maintenance of Standard Operating Procedure (SOPs) documentation for Customer master data activities
- Assist with generating billing for all advertising revenue within 24 hours
- Assist sales organization with ad order entry and rating.
- Perform advertising research and assist with resolving customer queries
- Input advertising adjustments.
- Help resolve rating errors.
- Work wrong rate and rating error queues in INFOR/ ADPOINT
- Field incoming calls with billing questions.
- Customer service to sales reps and external subscribers/advertisers.
- Achieve SLA with zero errors
Minimum qualifications:
1. CA/CS/MBA Finance
2. Proven experience!
3. Ability to exercise sound judgement and decision-making skills
4. Excellent written and verbal communication and comprehension skills
5. Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities
6. Preferred qualifications
7. Good customer handling skills
8. High Energy level!
9. Good knowledge of Excel