Key Skills - Java, Core Java, Advanced Java, Spring Boot, Microservices, Kafka, Kafka Connect, Event Streaming, JUnit, PCF, AWS, Cloud Platforms, Cassandra, MongoDB, NoSQL Databases, OpenShift, Kubernetes, Container Orchestration, Document Databases, Agile Methodology, Software Development, Consulting Mindset, Communication Skills.,

Key Skills - Angular 17+, TypeScript, HTML, CSS, Cypress, Jest, Jasmine, Karma, Responsive UI Development, Web Application Performance Optimization, Cross-Browser Compatibility, Automated Testing, UI/UX Troubleshooting,

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Remote Desktop & Remote Support Tools, Security Tools & Endpoint Protection, Patch Management & System Updates, Server Monitoring & Performance Optimization, Backup & Recovery Procedures, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Scripting Basics (PowerShell / Bash ? optional but useful), Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

Key Skills - Strong Communication & Interpersonal Skills, Customer Handling & Relationship Management, Problem-Solving & Analytical Thinking, Time Management & Multitasking, Attention to Detail, Team Collaboration & Coordination, Adaptability & Quick Learning, Process Adherence & Documentation, Basic Technical Troubleshooting (if required for the role), Proficiency in MS Office (Excel, Word, PowerPoint), Task Prioritization & Deadline Management, Professional Email & Call Etiquette, Ability to Follow Standard Operating Procedures (SOPs), Escalation Handling & Issue Resolution,