Key Skills - aml transaction monitoring, risk based transaction monitoring, suspicious activity analysis, money laundering detection, terrorist financing detection, tax evasion analysis, correspondent banking monitoring, payment service provider psp monitoring, alert investigation, case investigation, complex tm investigations, financial crime typologies, structuring, layering, mule activity detection, fec behavior analysis, high risk merchant monitoring, customer behavior analysis, transaction pattern analysis, ultimate beneficial owner analysis, originator and beneficiary analysis, geographic risk assessment, sanctions and aml compliance, regulatory compliance, bank aml policies, first line of defense, escalation management, suspicious activity escalation, audit ready documentation, investigation narratives, evidence collection, quality assurance reviews, quality control qc, subject matter expert sme support, case management tools, aml systems, workflow tools, osint research, open source intelligence, adverse media screening, regulatory reporting support, sla management, productivity and quality metrics, continuous improvement, stakeholder collaboration, peer mentoring, risk assessment judgment, independent decision making, regulatory adaptability, change management, banking regulations, regulation e, regulation z, cfpb guidelines, facta compliance, fcra compliance.,

Key Skills - Customer support and service delivery, Technical troubleshooting, Case management, Escalation handling, Service level agreement management, KPI monitoring, Process compliance, Technical readiness and training, Product and service knowledge, Content creation and documentation, Knowledge management, Change management, Stakeholder collaboration, Cross-team coordination, Customer experience management, Problem solving, Root cause analysis, Quality assurance, Communication and influencing skills, Relationship management, Project and program management, Microsoft products and services, Data analysis and reporting, Operational excellence,

Key Skills - Dispute Management, Case Management, Chargeback processing, Fraud Detection,

Key Skills - Pega PRPC, Pega Platform, Pega Development, CSA (Certified System Architect), PRPC Rules, Case Management, Integrations (APIs, Web Services).,