Process Associate
KeySkills
Job Description
Responsibilities :
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
Job Details
Experience :
0 To 1
Number Of
Vacancies :
1
Job Type :
Permanent
Industry Type : CRM/CallCentres/BPO/ITES/Med.Trans
Salary
:
2 Lac - 3 Lac
P.A
Education Summary
UG :
Any UG Degree
PG :
Any PG Degree
Contact Details
Contact
Person :
NA
Contact
Number :
8030835000
e-mailId :
hr.helpdeskexit@genpact.com
Address :
RMZ One Paramount Porur Chennai, Campus-10,6th Floor, RMZ-One Paramount, Mount Poonamallee High Road, Porur, Chennai- 600116
Office Location
Central Jakarta No 1234, Jakarta, IndonesiaTechnical Specialist-App Development
Experience -
5 to 7
Key Skills -
Java,
Core Java,
Advanced Java,
Spring Boot,
Microservices,
Kafka,
Kafka Connect,
Event Streaming,
JUnit,
PCF,
AWS,
Cloud Platforms,
Cassandra,
MongoDB,
NoSQL Databases,
OpenShift,
Kubernetes,
Container Orchestration,
Document Databases,
Agile Methodology,
Software Development,
Consulting Mindset,
Communication Skills.,
ServiceNow Developer
Experience -
6 to 10
Process Associate
Experience -
0 to 2
SENIOR BACKEND DEVELOPER
Experience -
3 to 5
Key Skills -
Python Backend Development,
FastAPI,
Secure Coding,
Input Validation,
Data Encryption,
OAuth2,
Microsoft Entra ID,
Unit Testing,
Pytest,
SQLAlchemy,
Alembic,
PostgreSQL,
Azure App Service,
Azure Functions,
AKS,
Azure Blob Storage,
Azure Key Vault,
Git,
GitHub,
Azure DevOps,
CI/CD Pipelines,
Docker,
Docker-Compose,
Kubernetes,
Celery,
CeleryBeat,
Distributed Systems,
Modular Architecture,
Clean Code,
System Integration,
Agile Methodology,
Visual Studio,
Visual Studio Code,
Troubleshooting,
Problem Solving,
Communication Skills,
Time Management.,