ServiceNow Developer
KeySkills
Company Name
Job Description
Job Description:
- Compare, evaluate and implement new features and technologies, and integrate these into the ServiceNow Platform.
- Ability to translate business processes with workflows, validation rules and process builder into configuration.
- Work with a variety of users to gain information, and develop intra-system trade-offs between different users, as necessary; interact with a diverse client base and outside contacts.
- Maintain documentation on system configurations, maintenance processes and schedules.
- Providing 2nd and or 3rd level incident support, change management, along with maintaining the upkeep of technical records and documentation.
- Follow team software development methodology and ServiceNow best practice methods for administration, configuration, and development.
- Ensures effective problem analysis and resolution of issues of moderate scope in a timely fashion and escalates issues when needed to appropriate levels of IT or Business.
- Provides off hours (on-call) support as it relates to IT functional area.
Job Details
Experience :
0 To 2
Number Of
Vacancies :
20
Job Type :
Permanent
Industry Type : IT/Software
Salary
:
2 Lac - 4 Lac
P.A
Education Summary
UG :
Any UG Degree
PG :
Any PG Degree
Contact Details
Contact
Person :
NA
Contact
Number :
9840885103
e-mailId :
careers@htcindia.com
Address :
HTC Global Services (Indida) Pvt Ltd,No: 41, GST Road, Guindy,Chennai,Tamilnadu, India.
Office Location
Central Jakarta No 1234, Jakarta, IndonesiaAdministrator
Experience -
1 to 3
Key Skills -
IT Service Management (ITSM),
Incident & Problem Management,
Hardware and Software Installation & Configuration,
Network Monitoring & Maintenance,
Root Cause Analysis & Troubleshooting,
Service Request Handling & SLA Management,
System & Server Administration,
Backup and Data Recovery,
User Access Management,
Customer Support & Client Relationship Management,
Ticketing Tools (e.g.,
ServiceNow,
Remedy,
JIRA),
Remote Support & On-site Coordination,
Performance Monitoring & Reporting,
Process Adherence & Quality Assurance,
Technical Documentation & Knowledge Base Maintenance,
Consultant IT Ops
Experience -
0 to 4
Key Skills -
it operations,
it ops,
major incident management,
crisis management,
tier 2 support,
infrastructure support,
incident response,
executive support,
ecs support,
executive communication,
bridge call management,
post incident review,
pir,
root cause analysis,
problem management,
event correlation,
alert monitoring,
false positive reduction,
monitoring tools,
splunk,
dynatrace,
datadog,
itsm,
servicenow,
service transition,
change management,
knowledge management,
service desk training,
l1 coaching,
premium support,
system reliability,
operational excellence,
automation,
ai in it operations,
digital transformation,
microsoft 365,
sap support,
unix,
networking,
cloud operations,
continuous improvement,
collaboration,
customer centric approach.,
ServiceNow Developer
Experience -
0 to 2
Senior Principal Consultant SAP
Experience -
4 to 8
Key Skills -
sap,
solution architecture,
portfolio architecture,
design authority,
it service management,
itsm,
deployment localization,
business delivery services,
gdo bds,
functional architecture,
process architecture,
enterprise architecture,
technical planning,
release management,
security compliance,
data privacy,
audit compliance,
devsecops,
agile,
devops,
scrum,
lean it,
lifecycle management,
product lifecycle management,
stakeholder management,
business process design,
cross functional integration,
automation,
continuous improvement,
epic to solution design,
system integration,
operations support,
incident management,
vendor management,
application lifecycle,
patching,
upgrades,
system modernization,
documentation management,
knowledge management,
leadership,
influencing skills,
strategic planning,
innovation management,
customer focus,
supplier management,
change management,
itil,
pmi,
fmcg domain.,