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Technical Support Engineering - UEX


KeySkills

Company Name

Microsoft ( Bangalore )


Job Description

    • Responsibilities
    • Own, investigate, and resolve customer technical issues end to end
    • Troubleshoot issues related to Remote Desktop Services and virtual desktop environments
    • Support and manage VMware and Citrix based environments
    • Configure and manage printing services and user profiles
    • Handle application installation, configuration, and management
    • Use tools such as WMI, PowerShell, and DCOM for diagnostics and resolution
    • Support Windows Virtual Desktop and FSLogix configurations
    • Collaborate with internal teams to resolve complex customer issues
    • Identify potential product defects and escalate for resolution
    • Contribute to product and process improvements through feedback
    • Build technical expertise through continuous learning and readiness programs
    • Share knowledge and best practices with peers and support communities

Job Details

Experience : 2 To 4
Number Of Vacancies : 5
Job Type : Permanent
Industry Type : IT/Software
Salary : 4 Lac - 6 Lac P.A

Education Summary

UG : BE/B.Tech PG : Any PG Degree

Contact Details

Contact Person : NA
Contact Number : 8066587000
e-mailId : careers@microsoft.com
Address :
Microsoft Signature Building,
Embassy Golf Links Business Park,
Domlur, Bengaluru,
Karnataka.

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Office Location

Central Jakarta No 1234, Jakarta, Indonesia

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