Company Name

Ford ( Chennai )

Job Description

• • Work with global teams to achieve 100% output along with the expected quality standards.
  • Identify issues or concerns during claim processing and discuss them with the supervisor to improve claim control.
  • Access and review warranty claims in the system.
  • 3 to 6 years of experience in an automobile dealership.
  • Hands-on experience in preparing vehicles and handling warranty and accessories claims.
  • Diploma / B.E in Mechanical / Automobile Engg
  • 3-6 years experience in Automobile dealership preferably experienced at warranty data processing.
  • Good communicator with good interpersonal skills, Technical diagnostic skills or Basic technical, Warranty background, Computer literacy, Flexibility
  • The ability to perform well within a team or on your own. Polite and a good communicator. To assist others within the team as and when required
  • Claims assessing across the globe for the assigned commodity
  • Capacity utilization of 100% for the assigned commodity
  • Maintain claim mix proportionate to intake in the respective commodity
  • Maintain quality of 98% for the assigned commodity
  • Identify concerns during assessment to discuss with Leads for further improvement in claim controls
  • Inputs to standardize the assessing steps / rules / practices / cost opportunities across the globe.

Job Details

Education Summary

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