Windows Admin
KeySkills
Company Name
Infosys Ltd ( Bangalore )
Job Description
- Key Responsibilities:
- 3 to 4 years of experience in managing and supporting Windows end points server administration configuration and upgradation
- Experience in O365 application windows OS software installation outlook and server troubleshooting
- Experience in datacenter management Endpoint security management
- Knowledge in active directory DNS DHCP file server Virtualization technologies
- Ability to handle major incident and troubleshooting in windows domain
- Knowledge of ITIL and ITSM processes like SLA Change Release Management
- Experience in using ticketing tools such as service now remedy will be an added advantage
- Excellent written and verbal communication skills
Job Details
Experience :
3 To 5
Number Of
Vacancies :
10
Job Type :
Permanent
Industry Type : IT/Software
Salary
:
5 Lac - 7 Lac
P.A
Education Summary
UG :
Any UG Degree
PG :
Any PG Degree
Contact Details
Contact
Person :
NA
Contact
Number :
7338856831
e-mailId :
askus@infosys.com
Address :
Infosys Ltd. Plot No. 1, Rajiv Gandhi Infotech Park, Hinjawadi, Taluka Mulshi, Pune.
Office Location
Central Jakarta No 1234, Jakarta, IndonesiaService Desk Analyst
Experience -
0 to 2
Key Skills -
User Support,
Customer Service,
Incident Management,
Ticket Logging,
Service Desk Operations,
SLA & TAT Management,
Troubleshooting Skills,
Email & Chat Support,
Call Handling,
Technical Support,
Software & Hardware Basics,
ITIL Knowledge,
Problem Resolution,
Escalation Management,
Communication Skills,
Client Application Familiarity,
Process Documentation,
MIS Reporting,
Resolution Log Management,
Feedback Handling,
Process Improvement,
Tracking Tools Usage,
Multitasking Ability,
Time Management,
Devops Developer
Experience -
3 to 5
Key Skills -
DevOps,
Build and Release Management,
CI/CD,
Jenkins,
Maven,
Gradle,
NPM,
SonarQube,
Fortify,
NexusIQ,
Git,
Branching Strategy,
Merge Conflict Resolution,
Git Administration,
Linux,
Apache Tomcat,
WebLogic,
NGINX,
Apache Server,
Shell Scripting,
Python,
Groovy,
Docker,
Kubernetes,
Banking Domain Experience,
Finance Domain Experience,
System Engineer
Experience -
3 to 5
Key Skills -
Operating System Troubleshooting (Windows / macOS / Linux),
Hardware & Software Installation / Configuration,
System Administration & Maintenance,
Active Directory,
User Management & Permissions,
Network Troubleshooting (LAN/WAN,
VPN,
DNS,
DHCP),
Email & Collaboration Tools Support (Outlook,
Teams,
etc.),
Virtualization Technologies (VMware,
Hyper-V,
VDI,
Citrix),
Remote Desktop & Remote Support Tools,
Security Tools & Endpoint Protection,
Patch Management & System Updates,
Server Monitoring & Performance Optimization,
Backup & Recovery Procedures,
Incident,
Problem & Change Management (ITIL),
Ticketing Tools (ServiceNow,
JIRA,
Remedy),
Log Analysis & Root Cause Troubleshooting,
Scripting Basics (PowerShell / Bash ? optional but useful),
Customer Communication & Documentation Skills,
SLA Compliance & Escalation Handling,
Creating SOPs & Knowledge Base Articles,
Software Engineer
Experience -
0 to 2
Key Skills -
Continuous Integration (CI),
Continuous Deployment (CD),
DevOps Pipeline Management,
Application Lifecycle Management,
Infrastructure Management,
DevOps Tool Configuration,
User Access Management,
Workflow Creation,
DevOps Tool Engineering,
Automation (Testing & Deployment),
Scripting & Coding Collaboration,
Customer Support,
Multi-platform Support,
Ticket Resolution,
SLA/TAT Management,
Escalation Handling,
Troubleshooting,
Root Cause Analysis.,