397 Jobs Found
180
Days Ago
358
Days Ago
Experience
-
0 to 5
Key
Skills -
Execute test cases prepared for testing Software builds on the Kindle platform and Kindle software products.
? Perform test case execution and report bugs accurately
? Understand testing procedures and guidelines for new builds / releases.
? Perform regression and repetitive testing exercises to qualify builds without compromising on quality
? Use software tools for data capture on a daily basis
? Be comfortable with capturing results,
communicating and escalating failures and providing individual status reports,
358
Days Ago
Experience
-
0 to 5
Key
Skills -
Effectively resolving customer queries or complaints - at the first
instance - with excellent customer satisfaction scores and minimum call handling
time,
Delivering service with requisite courtesy and accuracy,
Demonstrating complete onus to customers? queries / problems,
Adhering to product and process requirements with nil errors,
Escalating customer issues to the right internal stakeholders,
Ensuring process efficiency and effectiveness,
Complying to service and sales guidelines
Achieving Call Quality targets and other key performance indicators,
Cross-sell / upsell products like loans,
mortgages,
priority / elite accounts,
etc.
Rotational Shift/Rotational weekly offs,
358
Days Ago
Experience
-
2 to 3
358
Days Ago
Experience
-
2 to 3
493
Days Ago
Experience
-
1 to 2
502
Days Ago
Experience
-
1 to 3
503
Days Ago
Experience
-
1 to 3
504
Days Ago
Experience
-
1 to 3
509
Days Ago
Experience
-
1 to 3
519
Days Ago
Experience
-
1 to 3
554
Days Ago
Experience
-
2 to 4
567
Days Ago
Experience
-
1 to 3
578
Days Ago