ITC Infotech India Ltd - Gurgaon

Experience - 2 to 4

Key Skills - Windows Operating Systems, MS Office, Network Connectivity Issues (LAN, Wi-Fi), Router/Switch Configuration Basics, System Health Checks, Patch Installations, Antivirus Updates, Backup Checks, Ticketing Tools (ServiceNow, Jira, Freshservice), Active Directory (user creation, password reset).,

Wipro - Bangalore

Experience - 3 to 5

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,

Capgemini Technology Services India Limited - Hyderabad

Experience - 9 to 11

Key Skills - Ansible Vault, Servicenow, Vmware Vsphere, Microsoft Hyper-v, Docker, Ansible, Jira, Itil, Kubernetes,

Wipro - Hyderabad

Experience - 0 to 2

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

GENPACT - Hyderabad,Noida

Experience - 5 to 7

Key Skills - Servicenow, CMDB, GRC,

Cognizant Technology Solutions India Ltd - Hyderabad

Experience - 5 to 12

Key Skills - JavaScript (Client & Server side), HTML, CSS, XML, REST API, SOAP, Web Services.,

GENPACT - Bangalore

Experience - 6 to 11

Key Skills - Servicenow, AngularJS, Javascript, UI Builder, React.js.,

Wipro - Bangalore

Experience - 0 to 2

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Remote Desktop & Remote Support Tools, Security Tools & Endpoint Protection, Patch Management & System Updates, Server Monitoring & Performance Optimization, Backup & Recovery Procedures, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Scripting Basics (PowerShell / Bash ? optional but useful), Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

Wipro - Bangalore

Experience - 0 to 2

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

Wipro - Hyderabad

Experience - 0 to 2

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,

Wipro - Chennai

Experience - 3 to 5

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,

Tata Consultancy Services - Chennai

Experience - 4 to 8

Key Skills - Flexera Tool Implementation, Software Asset Management, Microsoft License Management, Oracle License Management, ServiceNow CMDB, VMware Integration, ITAM, SaaS API Integration, License True-Up, License Reconciliation, Compliance Audits, Beacon Server Management, Agent Deployment,

Infosys Ltd - Bangalore

Experience - 0 to 2

Key Skills - Proofpoint Email Protection, Monitoring batches, Hybrid M365 EXO, Exchange 2019 SE, Servicenow, Trading Applications, Sql,

Birlasoft - Noida

Experience - 0 to 1

Key Skills - Servicenow,

Infosys Ltd - Bangalore

Experience - 0 to 2

Key Skills - Servicenow, Javascript, Itsm, CSS, HTML, API reporting, Service portal integration ,