Application Support Engineer
KeySkills
Company Name
Job Description
Job Description:
As an Application Support Engineer, you will serve as a key contributor in identifying, analyzing, and resolving software issues across critical business systems. Acting as a ?software detective,? your focus will be on functional test planning, troubleshooting, and providing end-to-end technical support to ensure seamless application performance and reliability.
Must-Have Skills
-
Proficiency in Functional Test Planning
-
Solid understanding of software testing methodologies
-
Experience in test case design and execution
-
Familiarity with defect tracking tools and testing frameworks
Roles & Responsibilities
-
Build foundational knowledge and actively support team members
-
Participate in problem-solving and incident resolution discussions
-
Provide technical support to end-users and address software issues
-
Collaborate with cross-functional teams to resolve complex technical challenges
-
Document, track, and analyze software defects and their resolutions
-
Conduct software testing and contribute to quality assurance efforts
-
Assist in implementing software solutions that improve system performance
-
Stay up-to-date on industry best practices and emerging trends in software support
-