Associate Manager Ops



Job Description

  • Job Description

    • To motivate, develop and mentor team members in a dynamically changing environment
    • Closely monitoring daily productivity against the defined Service Level standard
    • Perform regular audit checks on client defined compliance requirements
    • Coach & monitor Team leads in day to day operations & people handling
    • People Management, including all HR related issues, as well as staff development
    • Analyze and generate reports for team performance on processes
    • Develop a continuous learning process for the team
    • Assist Operations Head in supervisory functions
    • Ensure adherence to the process deliverables (SLA's)
    • Review / audit transactions performed by team leads
    • Supervise and support team members to ensure that delivery is consistent with or exceeds client's quality service standards
    • Working closely with Team Leaders to manage Team and Individual Performance, drawing action plans for the team
    • Educational Qualification required for the position.

Job Details

Experience : 8 To 12
Number Of Vacancies : 20
Job Type : Permanent
Industry Type : IT/Software
Salary : 8 Lac - 10 Lac P.A

Education Summary

UG : Any UG Degree PG : Any PG Degree

Contact Details

Contact Person :
Contact Number : 8754213410
e-mailId : navneet.e.kaur@accenture.com
Address : chennai,porur

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Office Location

Central Jakarta No 1234, Jakarta, Indonesia

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