Company Name

Oracle India Pvt Ltd ( Bangalore )

Job Description

• Responsibilities
  • Define and manage the end-to-end learning content strategy for Oracle Customer Experience (CX) Products.
  • Collaborate with product managers, consultants, and subject matter experts to identify training needs based on product features and customer adoption trends.
  • Design structured learning journeys and certification paths for various user personas (end users, implementers, administrators).
  • Oversee the creation of high-quality digital learning assets including videos, tutorials, hands-on labs, guides, and assessments.
  •  Align curriculum with Oracle Modern Best Practices and ensure integration with Oracle Adoption and Success tools.
  •  Monitor learner engagement, feedback, and outcomes to refine content and improve effectiveness.
  • Stay current with Oracle CX product updates (quarterly releases) and ensure timely updates to associated training materials.
  • Manage vendor or in-house content development projects, ensuring timely delivery and quality standards.
  • Support go-to-market teams with enablement content for new feature rollouts.
  • Champion learner-centric design using data and feedback to evolve the curriculum.
  Preferred Skills
  1. Knowledge of Oracle Customer Experience (CX) products
  2. Experience with agile development methodologies.
  3. Analytical mindset with ability to interpret data and make informed decisions.
  4. Strong communication skills and ability to present ideas clearly.
  5. Familiarity with Oracle University, Cloud Readiness content, or Oracle Guided Learning is a plus.

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