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Desktop Support Engineer


KeySkills

Company Name

ITC Infotech India Ltd ( Mumbai )


Job Description

  • Roles and Responsibilities

    • Provide first-level (L1) desktop support to end-users on-site and remotely.

    • Install, configure, and troubleshoot Windows OS (Windows 10/11), MS Office, and standard business applications.

    • Diagnose and resolve hardware/software issues for desktops, laptops, printers, scanners, and other peripherals.

    • Manage user accounts, email configurations, and network access.

    • Ensure LAN/Wi-Fi and basic network connectivity functions properly.

    • Perform routine system maintenance, updates, and preventive maintenance.

    • Log all support requests in ticketing systems; escalate issues to L2/L3 teams when required.

    • Assist in onboarding new employees by setting up systems and access.

    • Maintain IT asset inventory and support documentation.

Job Details

Experience : 1 To 2
Number Of Vacancies : 5
Job Type : Permanent
Industry Type : IT/Software
Salary : 2 Lac - 4 Lac P.A

Education Summary

UG : B.Sc PG : Any PG Degree

Contact Details

Contact Person : NA
Contact Number : 8025471550
e-mailId : Aswin.Sekar@itcinfotech.com
Address : ITC InfotechparkPulikeshinagar P.O.Bangalore ? 560005Fax : 2547 1550/ 9312

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Central Jakarta No 1234, Jakarta, Indonesia

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