Company Name

Zensar Technologies Ltd ( Pune )

Job Description

• Job Description
  • Monitoring and Observability Operations Engineer Job Description
  Responsibilities
  • Support and resolve Incidents and requests for monitoring and observability.
  • Troubleshoot and resolve incidents related to system performance and availability.
  • Collaborate with the Engineering team to escalate and address complex issues.
  • Assist in keeping Infrastructure and Application Performance Monitoring agents up to date
  • Assist in analyzing and addressing vulnerabilities
  • Collaborate with internal groups to meet their monitoring and observability requirements
  • Configure monitoring for server and application inventory.
  • Adhere to corporate change management policies.
  • Perform routine maintenance tasks.
  • Identify and assist in automating routine tasks.
  • Participate in team meetings.
  • Contribute to the creation and adherence to standards.
  • Perform any other duties as assigned.
  Requirements:
  • Bachelors degree in computer science, Information Technology, or related field.
  • knowledge of monitoring and observability solutions with relevant experience in the Monitoring space (New Relic, SolarWinds, and Zabbix).
  • Strong experience with Windows and Unix-based systems and command-line interfaces
  • Understanding of network protocols, databases, and cloud technologies.
  • Programming/Scripting Experience-Shell, Powershell, .NET, Java, Python, etc.
  • Familiarity with Git or other version control systems
  • Understanding of ITSM
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work effectively in a team environment and collaborate with cross-functional teams.
  • Strong written and verbal communication skills.
  • Relevant certifications (e.g., New Relic Certified Performance Pro, SolarWinds Certified Professional) are a plus.

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