Process Associate


Company Name


Job Description

  • Job description:
    • Inviting applications for the role of PA, Order to Cash 
    • We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer 
    Responsibilities:
    • Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
    • Identify and rectify unidentified cash and manage end to end process of Cash applications.
    • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
    • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
    • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Job Details

Experience : 0 To 2
Number Of Vacancies : 10
Job Type : Permanent
Industry Type : IT/Software
Salary : 2 Lac - 4 Lac P.A

Education Summary

UG : Any UG Degree PG : Any PG Degree

Contact Details

Contact Person : NA
Contact Number : 8030835000
e-mailId : hr.helpdeskexit@genpact.com
Address : RMZ One Paramount Porur Chennai, Campus-10,6th Floor, RMZ-One Paramount, Mount Poonamallee High Road, Porur, Chennai- 600116

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Office Location

Central Jakarta No 1234, Jakarta, Indonesia

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