Process Associate
KeySkills
Job Description
Responsibilities :
- Responsible to understand and comprehend, good customer service attitude to clearly articulate the resolution.
- Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely basis
- Responsible to demonstrate and cultivate customer focus, teamwork, accountability, initiative and innovation.
- Required to demonstrate a high level of personal integrity and investigation / negotiation skills
- Responsible to demonstrate a high level of self-motivation, energy and flexibility
- Responsible for handling claims/queries
- Working knowledge of claims or settlements & claims processing.
- Candidate should be comfortable with 24*7 shift timings.
Job Details
Experience :
2 To 5
Number Of
Vacancies :
1
Job Type :
Permanent
Industry Type : CRM/CallCentres/BPO/ITES/Med.Trans
Salary
:
1 Lac - 8 Lac
P.A
Education Summary
UG :
Any UG Degree
PG :
Any PG Degree
Contact Details
Contact
Person :
Contact
Number :
8030835000
e-mailId :
hr.helpdeskexit@genpact.com
Address :
RMZ One Paramount Porur Chennai, Campus-10,6th Floor, RMZ-One Paramount, Mount Poonamallee High Road, Porur, Chennai- 600116
Office Location
Central Jakarta No 1234, Jakarta, IndonesiaProcess Associate
Experience -
2 to 5
Data Analyst
Experience -
3 to 5
Key Skills -
Data Analysis & Interpretation,
Business Intelligence (BI) & Reporting,
Dashboard Creation (Power BI / Tableau / Excel),
SQL,
Data Warehousing & Data Modelling,
Data Cleaning,
Validation & Automation,
Predictive Analytics & Statistical Modelling,
KPI Development & Performance Tracking,
Process Improvement & Efficiency Optimization,
Client Relationship Management,
Survey Design & Data Visualization,
Management Trainee IC
Experience -
3 to 7