Company Name

Infosys Ltd ( Bangalore )

Job Description

• Key Responsibilities:
  • Market Development
  • They proactively encourage clients to provide industry wide references which enhance Infosys credibility and support revenue growth beyond the current account
  • These endorsements also improve ROI from marketing initiatives and events
  • Customer Prospecting
  • To support HBU General Managers or Engagement Managers account managers facilitate introductions to key client stakeholders and share relevant customer insights
  • This helps open new service lines and promotes cross functional collaboration
  • Opportunity Identification
  • By navigating client organizations they identify varied deal opportunities assess strategic priorities and align solutions to increase revenue diversify HBU mix and improve market share
  • Proposal Development
  • Internally they form and coach pursuit teams align stakeholders and recommend competitive win prices
  • Externally they clarify client expectations gather intelligence and validate solutions to demonstrate business value and maintain price premium
  • Proposal Negotiation
  • They facilitate coaching sessions between clients and Infosys experts build consensus and articulate value to secure deals at favorable pricing
  • Contracting and MSA
  • They support contract discussions and act as escalation points to ensure timely closure with acceptable risk levels
  • Account Planning
  • They develop and execute account plans with revenue targets relationship maps and market analysis conducting regular reviews with leadership
  • Account Mining
  • They identify key contacts schedule strategic meetings and align agendas with client pain points
  • Internally they coordinate with HBUs and partners to position Infosys as a trusted advisor
  • Operations Relationship Management
  • They oversee SOWs resolve disputes track CSAT ELF manage escalations and facilitate joint events to strengthen relationships and justify premium pricing
  • M A and People Management
  • They support M A analysis and mentor teams to improve satisfaction and de risk engagements

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Education Summary

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