Company Name

SOFTTWIG Technology Solutions Pvt Ltd ( Chennai )

Job Description

• • This is a mid-level experienced App Support Lead with the following responsibilities. 
  • Serves as a fully seasoned/proficient technical resource. Works well under minimal supervision, with general guidance from team leads or senior developers. 
  • Develops, enhances, debugs, supports, maintains and tests complex software applications that support business units or supporting functions. These application program solutions involve diverse development platforms, software, hardware, technologies and tools.
  • Serves as a fully seasoned/proficient technical resource. Java Full stack development expertise handling Web Application.
  Responsibilities*
  • Seasoned L3 support lead with 6-9 years of experience.
  • Experience working in payment projects, preferably SEPA / Finastra Fusion Global PAYPlus.
  • Provide L3 support for payment application, resolving technical issues and ensure system stability.
  • Familiarity with SDLC processes/tools, Agile development methodologies and tools ( JIRA, confluence, BitBucket, Datical, XLR) and Incident/Problem management process.
  • Maintain efficient and effective communication and collaboration with other development teams ensure end-to-end integration and quality.
  • Implement and maintain monitoring solutions to proactively identify potential issues and bottlenecks.
  • Utilize SQL queries to investigate and resolve database related queries,, ensuring data integrity and performance
  • Involve in enhancement/deployment of current tools changes
  • Performance tuning of the application.

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Education Summary

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