Company Name

Tata Consultancy Services ( Chennai )

Job Description

• Job Description:
  • Supplier Enablement & Knowledge Management
  • Conduct structured onboarding sessions covering platform navigation, catalog uploads, and operational best practices.
  • Create and maintain help guides, reference materials, and documentation to support suppliers self-service.
  • Issue Resolution & Technical Support
  • Provide hands-on support for platform errors and technical workflows (e.g., catalog uploads, system configurations).
  • Manage and triage JIRA tickets; collaborate with internal teams to ensure timely resolution.
  • Supplier Relationship Management
  • Maintain regular communication with suppliers to monitor progress and address challenges.
  • Escalate non-responsive sellers to the Business Development team for follow-up.
  • Shipping & Logistics Onboarding
  • Train suppliers in shipping processes, label generation, and logistics compliance.
  • Support suppliers in implementing shipping workflows effectively.

Job Details

Education Summary

Contact Details