Technical Support
KeySkills
Company Name
Job Description
Job Description:
Responsibilities:- Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices.
- Ensure resolution provided in the first interaction with the customer
- Acquiring knowledge about the newly released products and recent updates.
- Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service
- Position and sell Premium support contracts to customers based on their support entitlement.
Job Details
Experience :
0 To 5
Number Of
Vacancies :
10
Job Type :
Permanent
Industry Type : IT/Software
Salary
:
2 Lac - 4 Lac
P.A
Education Summary
UG :
Any UG Degree
PG :
Any PG Degree
Contact Details
Contact
Person :
NA
Contact
Number :
8046652700
e-mailId :
info@movate.com
Address :
Movate Technologies Pvt Ltd
Unit -B(2) Ground Floor,
Voyager Building,
ITPB Bangalore ? SEZ Whitefield Road,
Bangalore ? 560 066
Office Location
Central Jakarta No 1234, Jakarta, IndonesiaTechnical Support Advisor
Experience -
1 to 4
Key Skills -
highly automotive technical knowledge,
product and process concern diagnosis,
critical concern understanding,
logical approach,
ford information systems,
pts,
gcqis,
gtac,
servis2,
panda,
computer literate,
word,
excel,
outlook,
powerpoint,
ids,
fdrs,
webex,
ability to work under pressure,
different time zones,
management,
communication skills,
strategic thinking,
adaptability,
attention to detail,
outbound,
tso,
diagnostics,
consulting,
sat,
gap analysis,
ms office,
operations,
technical support,
automotive.,
Technical Support
Experience -
0 to 5
Application Tech Support Practitioner
Experience -
0 to 2
Service Desk Analyst
Experience -
0 to 4