personal assistant
KeySkills
Company Name
Job Description
- Handle multiple customer chats simultaneously (3+ active chats).
- Respond to customer queries and issues promptly and accurately.
- Provide solutions based on help articles, policies, and available resources.
- Replicate customer issues and report bugs, suggestions, and improvements.
- Deliver excellent customer service and ensure high satisfaction levels.
- Coordinate with internal teams to provide required information and support.
- Demonstrate strong work ethic and perform effectively both independently and in team environments.
- Maintain thorough knowledge of client processes, policies, and updates.
- Continuously upskill to improve product knowledge and support quality.
- Upsell and recommend suitable products based on customer needs and business nature.
Job Details
Experience :
0 To 2
Number Of
Vacancies :
1
Job Type :
Permanent
Industry Type : Non - IT
Salary
:
2 Lac - 4 Lac
P.A
Education Summary
UG :
Any UG Degree
PG :
Any PG Degree
Contact Details
Contact
Person :
Contact
Number :
8030835000
e-mailId :
hr.helpdeskexit@genpact.com
Address :
RMZ One Paramount Porur Chennai, Campus-10,6th Floor, RMZ-One Paramount, Mount Poonamallee High Road, Porur, Chennai- 600116
Office Location
Central Jakarta No 1234, Jakarta, IndonesiaJava Full Stack Lead
Experience -
3 to 5
Key Skills -
Java,
Spring Boot,
React JS,
JavaScript,
HTML,
CSS,
Microservices,
RESTful APIs,
Secure Software Development Life Cycle (SSDLC),
Agile Methodology,
Maven,
Ant,
Gradle,
Enzyme,
Jest,
SCSS,
Oracle Database,
SonarQube,
Checkmarx,
JMS,
MQ,
Solace,
DevOps,
CI/CD,
Docker,
PCF,
Application Servers,
UI Frameworks,
SDLC,
Analytical Skills,
Problem-Solving,
Communication Skills,
Cloud Computing,
Financial Domain Knowledge.,
ASP.NET Developer
Experience -
4 to 6
Key Skills -
ASP.NET,
C#,
SQL Server,
SOAP,
WCF,
RESTful APIs,
XML,
XSD,
Data Serialization,
Azure,
AWS,
DevOps,
CI/CD,
Docker,
Kubernetes,
SDLC,
Python Scripting,
Application Performance Optimization,
Database Design,
Query Optimization,
Microservices (if applicable),
Problem-Solving,
Analytical Skills,
Communication Skills,
Team Collaboration,
Scalability Design,
High Availability Concepts.,
Windchill Lead Developer
Experience -
6 to 8
Key Skills -
PTC Windchill,
Windchill Customization,
PDM Link,
Java,
J2EE,
JSP,
JavaScript,
SQL,
Webservices,
Shell Scripting,
XML,
HTML,
CSS,
CAD Integration,
CREO Integration,
ERP Integration,
PLM Processes,
BOM Management,
EBOM,
MBOM,
Configuration Management,
UML,
Unix Administration,
AWS,
DevOps,
GitHub,
SVN,
Oracle,
GIT,
Jira,
Agile Methodologies,
Software Testing,
Performance Tuning,
Documentation,
Debugging,
Publication Process.,
personal assistant
Experience -
0 to 2