GENPACT - Hyderabad

Experience - 2 to 7

Key Skills - L1 Support, O365/M365, Intune, SharePoint, International Voice Process, Ticketing Tools, Service Desk Operations, Troubleshooting, Office 365 (all versions), and Active Directory.,

ITC Infotech India Ltd - Chennai

Experience - 0 to 1

Key Skills - SysAid (Ticketing Tool), SOPs (Standard Operating Procedures), ITIL (IT Service Management Framework), Ticketing Systems (General L1 Support Tools).,