Company Name

Infosys Ltd ( Bangalore )

Job Description

• Job Description:
  • The Blockchain program manager must have expertise in leading complex technical programs and delivery by strong customer collaboration relationship management at all levels of the organization
  • This individual is responsible for collaborating with the clients management team and lead the planning and implementation of programs in Blockchain
  Key Responsibilities:
  • Deliver large complex Programs Projects that require multidisciplinary technical coordination cross functional partnership and engineering interfaces involving design development production support execution
  • Proficient in analyzing developing and proposing various cost models including T M FP Unit of Work UoW to optimize the costs based on project requirement and customer needs
  • Extensive experience leading geographically distributed teams supporting shared Infrastructure hosting planning maintenance and migrations leveraging Global Delivery Model
  • Ensuring inter connected teams are efficiently and effectively working towards program goals
  • Stakeholder communications negotiations and problem solving
  • Coordination with internal and other vendors teams involved in the program
  • Review research and manage a queue of client inquires and co ordinate with development product application support and operational teams to ensure seamless execution of service
  • Interface with infrastructure release management change management QA DBA and application teams to expedite resolution of dependencies
  • Escalation Management Assemble Incident response team to fast track service restoration efforts for Business Critical High Priority events
  • Invoke Problem Management procedures to lead root cause analysis investigations
  • Collaborate with clients for requirement workshops and prepare status reports for respective projects
  • Build high performing teams mentor lesser scoped managers team members set short long term goals track performance build a culture of learnability conduct appraisals to drive Organizational goals objectives
  • Well versed with Agile CSM SAFe SRE Waterfall Methodologies Service Delivery Operations Quality Risk Audit Management processes
  • Present Weekly Monthly Quarterly status reports to key stakeholders executives and customer leadership
  • Identify improvement areas and build trust by focusing on continuous improvement initiatives

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Education Summary

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