Key Skills - SRE, Site Reliability Engineering, Reliability Engineering, DevOps, System Availability, System Performance, Root Cause Analysis, Capacity Management, Performance Tuning, Monitoring, Alerting, Observability, New Relic, APM Tools, Service Maps, Tracing, Dashboard Creation, JVM Monitoring, Spring Boot, JVM Tuning, Application Performance, Splunk, Splunk Queries, Splunk Dashboards, Incident Management, On-call Support, Production Support, Automation, Operational Efficiency.,

Key Skills - DevOps, Build and Release Management, CI/CD, Jenkins, Maven, Gradle, NPM, SonarQube, Fortify, NexusIQ, Git, Branching Strategy, Merge Conflict Resolution, Git Administration, Linux, Apache Tomcat, WebLogic, NGINX, Apache Server, Shell Scripting, Python, Groovy, Docker, Kubernetes, Banking Domain Experience, Finance Domain Experience,

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Remote Desktop & Remote Support Tools, Security Tools & Endpoint Protection, Patch Management & System Updates, Server Monitoring & Performance Optimization, Backup & Recovery Procedures, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Scripting Basics (PowerShell / Bash ? optional but useful), Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

Key Skills - Manual Testing, Automation Testing, Test Case Design & Execution, Test Planning & Strategy, Model-Based Testing (MBT), Test Life Cycle Management, GUI Automation (VB Macros, Scheduling), Defect Tracking & Reporting, UAT (User Acceptance Testing), Software Validation & Quality Assurance, Test Environment Setup, Test Management Tools (TMS, eCube), Dashboard & Test Status Reporting, Customer Communication & Status Reporting, SDLC & STLC Knowledge ,