International Voice Process -Tech support
KeySkills
Company Name
Job Description
- Job Description:
- We are inviting applications for the role of International Voice Process -Tech support.
Job highlights:- Shift :Night shift
- Should have good comprehensibility and understandability of what customers want
- Should have critical thought process and decision-making capability with focus on accuracy
- Soft Skills: . Should possess good English verbal skills
Job Details
Experience :
0 To 5
Number Of
Vacancies :
10
Job Type :
Permanent
Industry Type : IT/Software
Salary
:
3 Lac - 5 Lac
P.A
Education Summary
UG :
BE/B.Tech
PG :
Any PG Degree
Contact Details
Contact
Person :
NA
Contact
Number :
8046652700
e-mailId :
info@movate.com
Address :
Movate Technologies Pvt Ltd
Unit -B(2) Ground Floor,
Voyager Building,
ITPB Bangalore ? SEZ Whitefield Road,
Bangalore ? 560 066
Office Location
Central Jakarta No 1234, Jakarta, IndonesiaService Desk Analyst
Experience -
0 to 2
Key Skills -
User Support,
Customer Service,
Incident Management,
Ticket Logging,
Service Desk Operations,
SLA & TAT Management,
Troubleshooting Skills,
Email & Chat Support,
Call Handling,
Technical Support,
Software & Hardware Basics,
ITIL Knowledge,
Problem Resolution,
Escalation Management,
Communication Skills,
Client Application Familiarity,
Process Documentation,
MIS Reporting,
Resolution Log Management,
Feedback Handling,
Process Improvement,
Tracking Tools Usage,
Multitasking Ability,
Time Management,
Application Tech Support Practitioner
Experience -
0 to 2
Technical Support
Experience -
0 to 3