Process Developer
KeySkills
Job Description
- Executing pre-defined tasks with minimum supervision
- Adherence to defined performance level parameters (efficiency, quality etc.)
- Sharing standard methodologies and process ideas
- Identifies problem through audits or customer feedback.
- Execute transactions and complete the assigned routine tasks within specified time frames and meeting the agreed accuracy levels
Job Details
Experience :
2 To 5
Number Of
Vacancies :
1
Job Type :
Permanent
Industry Type : CRM/CallCentres/BPO/ITES/Med.Trans
Salary
:
4 Lac - 8 Lac
P.A
Education Summary
UG :
Any UG Degree
PG :
Any PG Degree
Contact Details
Contact
Person :
Contact
Number :
8030835000
e-mailId :
hr.helpdeskexit@genpact.com
Address :
RMZ One Paramount Porur Chennai, Campus-10,6th Floor, RMZ-One Paramount, Mount Poonamallee High Road, Porur, Chennai- 600116
Office Location
Central Jakarta No 1234, Jakarta, IndonesiaSystems Engineer
Experience -
2 to 4
Key Skills -
ServiceNow (SNOW),
Splunk,
IT Systems Monitoring,
Incident Management,
Problem Management,
Log Analysis,
System Performance Optimization,
IT Infrastructure Support,
Security Controls,
Compliance Management,
Capacity Planning,
Troubleshooting,
Root Cause Analysis,
System Documentation,
SOP Management,
Vendor Coordination,
System Integration,
System Upgrades,
Disaster Recovery,
Business Continuity Planning,
Stakeholder Communication,
Analytical Skills,
Senior Project Manager
Experience -
15 to 17
Key Skills -
Project Management,
Program Management,
Informatica,
CyberArk,
Checkmarx,
Qualys,
Cisco ACI,
Palo Alto Email Security,
AWS Security,
Azure Security Center,
Cloud Security Architecture,
Network Security,
Application Security,
Vulnerability Management,
Identity and Access Management,
Security Compliance,
Risk Management,
DevSecOps,
Infrastructure Security,
Bioinformatics (Nice to have),
PMP Methodologies,
Agile and Waterfall,
Stakeholder Communication,
Leadership,
Team Management,
Security Audits,
Regulatory Standards,
Sr Application Developer
Experience -
3 to 5
Service Desk Analyst
Experience -
0 to 2
Key Skills -
User Support,
Customer Service,
Incident Management,
Ticket Logging,
Service Desk Operations,
SLA & TAT Management,
Troubleshooting Skills,
Email & Chat Support,
Call Handling,
Technical Support,
Software & Hardware Basics,
ITIL Knowledge,
Problem Resolution,
Escalation Management,
Communication Skills,
Client Application Familiarity,
Process Documentation,
MIS Reporting,
Resolution Log Management,
Feedback Handling,
Process Improvement,
Tracking Tools Usage,
Multitasking Ability,
Time Management,