Company Name

Infosys Ltd ( Bangalore )

Job Description

• Key Responsibilities:
  • Essential skills
  • ServiceNow subject matter expert with 9 hands on experience in ServiceNow applications modules TSM or CSM ITSM TNI or CMDB OMT FSM TSOM or ITOM GRC SecOps working on Functional architecture Data Architecture and Integration architecture
  • Document Architecture Blueprints and Technical design for stakeholder signoff
  • Candidates should know TMF ODA and OpenAPIs OSS capabilities that will be generally used to integrate ServiceNow with rest of OSS BSS landscape
  • Good knowledge of Products Service Catalog PSR hierarchy Inventory and the common design patterns like Catalog Driven Orchestration Closed Loop Assurance Real Time Inventory Network as a Service for Solution design in Service fulfilment Assurance domain
  • Architect and develop innovative solutions in collaboration with a cross functional team including Custom Applications Built On Now for extending Capabilities
  • Experience in implementation and estimation techniques
  • Responding to Request for Information Proposal documents
  • Provide expert level support and technical mentoring to implementation teams
  • Maintain deep comprehensive knowledge of ServiceNow s capabilities performance and constraints
  • Support practice build efforts to include development of practice intellectual property IP
  • Scoping and delivering Proof of Concept Proof of Value engagements with prospects
  • Deep understanding of ServiceNow data model and structures proposing and enforcing coding standards
  • Good experience in Agile way of working Scrum User Story Sprint model JIRA Confluence tools
  • Candidate should possess Good Communication Client interfacing skills
  Technical Requirements:
  • Primary skills Technology Infra ToolAdministration ITSM ServiceNow
  Additional Responsibilities:
  • Location Across all Infosys DC Locations

Job Details

Education Summary

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