ITC Infotech India Ltd - Mumbai

Experience - 1 to 2

Key Skills - Windows 10/11, MS Office, Troubleshooting, Hardware and software support, Networking basics (LAN/Wi-Fi, TCP/IP, DHCP), User account management, email configuration, Ticketing tools (ServiceNow, Jira), ITIL framework knowledge (optional), Good communication, problem-solving, and customer service skills.,

Wipro - Bangalore

Experience - 0 to 2

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Remote Desktop & Remote Support Tools, Security Tools & Endpoint Protection, Patch Management & System Updates, Server Monitoring & Performance Optimization, Backup & Recovery Procedures, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Scripting Basics (PowerShell / Bash ? optional but useful), Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

Capgemini Technology Services India Limited - Pune

Experience - 6 to 12

Key Skills - Hyper-V, certificate services, File Print Services, Active Directory, Microsoft System Center, Antivirus Management, Dns, Group Policy, Clustering, Vmware Esx, Remote Desktop Services, DHCP, Iis ,

Hexaware Technologies Ltd - Bangalore

Experience - 1 to 5

Key Skills - wds, sdn, sccm, troubleshooting, dhcp, networking, advertising, software installation, mac, lync, technical support, service desk, itil process, desktop, ticketing, active directory, incident management, vmm, ms exchange, windows server, exchange server, citrix, itil.,

Infosys Ltd - Bangalore

Experience - 3 to 5

Key Skills - DatacenterManagement, Dns, SLA, Server Troubleshooting, Itil, DHCP, File Server, Release Management, Active Directory, O365 application, Windows endpoints server administration, Windows OS software installation, Endpoint security management, Virtualization technologies, ITSM processes,

Wipro - Bangalore

Experience - 1 to 5

Key Skills - citrix vdi, desktop, vpn, desktop support, troubleshooting, citrix xendesktop, citrix xenapp, vmware, xenapp, dns, hyper-v, windows troubleshooting, remote support, ms office outlook, active directory, vdi, citrix, xenserver, dhcp, system engineering.,

GENPACT - Bangalore

Experience - 0 to 2

Key Skills - Active Directory, storage architecture, Dns, DHCP,

Infosys Ltd - Bangalore

Experience - 3 to 5

Key Skills - Datacenter Management, Dns, Itil, File Server, DHCP, Server Troubleshooting, Endpoint security management, Windows end points server administration, Active Directory, ITSM processes, O365 application, Windows OS software installation, SLA Change Release Management, Virtualization technologies, Universal Windows Platform ,

GENPACT - Hyderabad

Experience - 2 to 8

Key Skills - Traceroute, Explicit Proxy, MFA, MTR, 2FA, PAC Files, tcpdump, Web Proxy, GRE, Transparent Proxy, Unix, FTP, Network Security, VPNs, SAML, DNS, LDAP, IPS, DHCP, IDS, TLS, IPsec, Wireshark, HTTP, SSL, Firewall, Fiddler, SMTP, Reverse Proxy, Linux, Ping.,