Wipro - Delhi

Experience - 0 to 2

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

ITC Infotech India Ltd - Mumbai

Experience - 1 to 2

Key Skills - Windows 10/11, MS Office, Troubleshooting, Hardware and software support, Networking basics (LAN/Wi-Fi, TCP/IP, DHCP), User account management, email configuration, Ticketing tools (ServiceNow, Jira), ITIL framework knowledge (optional), Good communication, problem-solving, and customer service skills.,

ITC Infotech India Ltd - Gurgaon

Experience - 2 to 4

Key Skills - Windows Operating Systems, MS Office, Network Connectivity Issues (LAN, Wi-Fi), Router/Switch Configuration Basics, System Health Checks, Patch Installations, Antivirus Updates, Backup Checks, Ticketing Tools (ServiceNow, Jira, Freshservice), Active Directory (user creation, password reset).,

Wipro - Bangalore

Experience - 3 to 5

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,

Wipro - Bangalore

Experience - 1 to 3

Key Skills - Technical Support, Troubleshooting, Customer Service, Communication Skills, Incident Management, Ticketing & Documentation, SLA Management, Problem-Solving, Analytical Skills, Product Knowledge, Continuous Learning, Team Collaboration, Compliance & Risk Management,

Wipro - Hyderabad

Experience - 0 to 2

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

Wipro - Bangalore

Experience - 1 to 3

Key Skills - Technical Support, Troubleshooting, Customer Service, Communication Skills, Incident Management, Ticketing & Documentation, SLA Management, Problem-Solving, Analytical Skills, Product Knowledge, Continuous Learning, Team Collaboration, Compliance & Risk Management,

Wipro - Bangalore

Experience - 0 to 2

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Remote Desktop & Remote Support Tools, Security Tools & Endpoint Protection, Patch Management & System Updates, Server Monitoring & Performance Optimization, Backup & Recovery Procedures, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Scripting Basics (PowerShell / Bash ? optional but useful), Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

Wipro - Bangalore

Experience - 0 to 2

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

Wipro - Hyderabad

Experience - 0 to 2

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,

ITC Infotech India Ltd - Chennai

Experience - 0 to 1

Key Skills - SysAid (Ticketing Tool), SOPs (Standard Operating Procedures), ITIL (IT Service Management Framework), Ticketing Systems (General L1 Support Tools).,

Wipro - Chennai

Experience - 3 to 5

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,

Wipro - Chennai

Experience - 0 to 2

Key Skills - Technical support, troubleshooting, problem-solving, customer service, ticketing systems, IT systems knowledge, communication, active listening, interpersonal skills, documentation, data analysis, SLA management, time management, multitasking, process adherence, adaptability, quick learning, product knowledge, teamwork, escalation handling ,

Hexaware Technologies Ltd - Bangalore

Experience - 1 to 5

Key Skills - wds, sdn, sccm, troubleshooting, dhcp, networking, advertising, software installation, mac, lync, technical support, service desk, itil process, desktop, ticketing, active directory, incident management, vmm, ms exchange, windows server, exchange server, citrix, itil.,

Infosys Ltd - Pune

Experience - 1 to 3

Key Skills - Autotask Ticketing tool , Form Design Aid , One view Reporting , menu creation JD Edwards Enterprise One, Debugging in JDE, Menu filtering , Business View Design Aid, Remedy, Menu promotion, JDE Debug , E1 application troubleshooting, UDC, Orchestration Tool, Named Event Rules, Financial Reports, Business Intelligence, C-Business Functions, Table Design Aid, Service Now, Interfaces, Reports,