Wipro - Pune

Experience - 0 to 2

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

Cognizant Technology Solutions India Ltd - Pune,Hyderabad

Experience - 2 to 5

Key Skills - ITIL V3 / V4 Expert, ITSM frameworks and tools (ServiceNow, BMC Remedy), Gen AI / Agentic AI, AIOps / Smart Ops, Service Reliability and Automation, Project Management best practices, ITSM Optimization, Stakeholder Engagement, Problem-solving, analytical, and decision-making skills.,

ITC Infotech India Ltd - Mumbai

Experience - 1 to 2

Key Skills - Windows 10/11, MS Office, Troubleshooting, Hardware and software support, Networking basics (LAN/Wi-Fi, TCP/IP, DHCP), User account management, email configuration, Ticketing tools (ServiceNow, Jira), ITIL framework knowledge (optional), Good communication, problem-solving, and customer service skills.,

Capgemini Technology Services India Limited - Hyderabad

Experience - 9 to 11

Key Skills - Ansible Vault, Servicenow, Vmware Vsphere, Microsoft Hyper-v, Docker, Ansible, Jira, Itil, Kubernetes,

Wipro - Bangalore

Experience - 0 to 2

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Remote Desktop & Remote Support Tools, Security Tools & Endpoint Protection, Patch Management & System Updates, Server Monitoring & Performance Optimization, Backup & Recovery Procedures, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Scripting Basics (PowerShell / Bash ? optional but useful), Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

ITC Infotech India Ltd - Chennai

Experience - 0 to 1

Key Skills - SysAid (Ticketing Tool), SOPs (Standard Operating Procedures), ITIL (IT Service Management Framework), Ticketing Systems (General L1 Support Tools).,

HCL Technologies Ltd - Noida

Experience - 0 to 2

Key Skills - Cisco ACI, Network Automation, Troubleshooting, Root Cause Analysis, IT Service Management, Incident Resolution, Network Security, Data Center Network Operations, SLA Management, Service Delivery, Knowledge Base Management, Process Improvement, Cross-Functional Collaboration, Customer Satisfaction, ITIL Framework, Communication Skills, Interpersonal Skills,

Hexaware Technologies Ltd - Bangalore

Experience - 1 to 5

Key Skills - wds, sdn, sccm, troubleshooting, dhcp, networking, advertising, software installation, mac, lync, technical support, service desk, itil process, desktop, ticketing, active directory, incident management, vmm, ms exchange, windows server, exchange server, citrix, itil.,

Accenture Solutions Pvt Ltd - Bangalore

Experience - 0 to 2

Key Skills - ITIL framework, service desk management, incident management, troubleshooting, ITIL, project management, service management, problem management, IT service desk, change management, ITIL certified, technical support, service desk, ITSM, service delivery,

Infosys Ltd - Bangalore

Experience - 3 to 5

Key Skills - DatacenterManagement, Dns, SLA, Server Troubleshooting, Itil, DHCP, File Server, Release Management, Active Directory, O365 application, Windows endpoints server administration, Windows OS software installation, Endpoint security management, Virtualization technologies, ITSM processes,

Capgemini Technology Services India Limited - Bangalore

Experience - 4 to 6

Key Skills - Splunk Cloud, Dashboard & Alert Creation, CUCM, CUC, IMP, CER, ITIL & Monitoring Tools,

Accenture Solutions Pvt Ltd - Hyderabad

Experience - 2 to 4

Key Skills - Electronic Medical Records (EMR) systems, Database Management Systems (DBMS), Knowledge of the ITIL framework for service management,

Capgemini Technology Services India Limited - Bangalore

Experience - 6 to 9

Key Skills - Cloud Security, ITIL, ITSM, Service Catalog, Data Accuracy, Service Portfolio ,

IBM - Bangalore

Experience - 3 to 6

Key Skills - JDBC, SQL, REST, ServiceNow, SOAP, CSS, Web Services, CMDB, Problem Management, Change Management, Java, HTML, Discoverer, ServiceNow Development, ServiceNow ITSM, Service Catalog, JavaScript, BMC Remedy, ITSM, Incident Management, ITOM, Agile, CSM, AngularJS, ITIL,

IBM - Bangalore

Experience - 3 to 7

Key Skills - Sql, Plsql, ServiceNow, Java, Unix, Project Management, Oracle, Microsoft Azure, Dbms, Master Data Management, Javascript, Change Management, Salesforce, Itsm, Incident Management, Application Support, Business Consulting, Mdm51027, Shell Scripting, Aws, Itil,